Orbit
CRM Systems
Customer relationship platforms configured, extended or built around how your organisation actually sells and serves.
Orbit · Software Engineering · Service 5 of 6 · Kinetic layer
Ordering, partner and marketplace platforms for organisations that trade with other organisations.
orbit / b2b-platformsready
B2B Platforms
Each platform is designed around the actual commercial model: contract pricing, tiered accounts, multi-user buying organisations, credit limits and fulfilment rules, rather than a consumer storefront adapted after the fact.
Capabilities
b2b-platforms.yamlyaml
- 01commerce_and_ordering:Catalogues, contract pricing, quotations, approvals and order management.
- 02partner_portals:Self-service account management, documentation, support and analytics for partners.
- 03marketplace_models:Multi-vendor onboarding, settlement, ratings and dispute handling.
- 04back_office_integration:ERP, warehouse, logistics, invoicing and payment connections.
In the Operational Model
B2B platforms operate in the kinetic layer on account, contract, product and order objects. Because those objects are shared, sales, service and finance see one consistent picture of every partner.
Where this service sits in the model
What you receive
b2b-platforms.deliverables+5
- 01+Commercial model and platform architecture
- 02+Implemented platform with partner APIs
- 03+Back-office integrations
- 04+Partner onboarding materials
- 05+Operational dashboards
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